Introduction

TSG Spares respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with our business. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information including, but not limited to:

• Name
• Email address
• Phone number
• Business name
• Delivery or billing address
• Payment details (when applicable)
• Website usage information (such as IP address, browser type, and pages visited)

This information may be collected when you:

• Contact us through the website
• Request information or quotes
• Purchase products or services
• Subscribe to communications
• Interact with our website

How We Use Your Information

We collect and use personal information to:

• Provide products and services
• Process orders and transactions
• Respond to enquiries or customer support requests
• Improve our website, services, and customer experience
• Send important updates related to products or services
• Comply with legal obligations

We will only use your personal information for the purposes for which it was collected unless otherwise permitted by law.

Cookies And Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand website usage.

Cookies may collect information such as:

• Browser type
• Device information
• Pages visited
• Time spent on the website

Users can adjust browser settings to refuse cookies if preferred.

Disclosure Of Personal Information

TSG Spares may share personal information with trusted third parties where necessary to fulfil customer orders and services, including:

• Payment service providers
• Delivery and logistics providers
• IT service providers
• Professional advisors
• Government authorities when required by law

We do not sell or rent personal information to third parties.

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

Changes To This Policy

TSG Spares may update this Privacy Policy from time to time. Updates will be posted on this page, and the revised policy will take effect immediately upon publication.